The Process

When a perspective client begins discussions with Microvations, the first questions we ask are not about their technology but rather about their short and long term business goals.

Before we touch the first computer it is paramount that we understand how your business works with clients, suppliers and partners and how the workflow and technology is supporting these functions.

With a general understanding of where you've been, where you are and where you wish to go, we then perform a comprehensive technology assessment to gather critical information about your technology assets, system utilization and performance, and many other details regarding your overall technology usage. We then take an exhaustive look at the information and compile a comprehensive document that provides you with a visual representation of your current system inventory and performance in an intuitive yet detailed report at no cost to you. We've seen the reports produced by our competitors and we are confident that ours are far more robust and accurate providing you with a stronger foundation on which to make your decisions.

As a new client we then craft a customized solution that strengthens areas where your IT is meeting your needs and corrects areas where it is not.

Once you understand clearly and feel comfortable with this plan, we assign to you a dedicated account manager that will be a reliable contact point and friendly face for handling your support needs.

We then implement our unique management framework that stabilizes your technology, protects you from viruses and spam, monitors performance and significant events, and allows us to set in motion a schedule of routine automated maintenance procedures.

The Microvations solution is designed to be proactive and self-healing, resulting in increased performance and far less down-time.

After our systems are in place, we don't just disappear to become "those tech geeks we hired." On the contrary... when we know that your systems are running smoothly and are protected, we look to continue conversations with you and your associates about where you wish to take your business and how technology can help get you there.

We routinely conduct surveys with your staff to gauge their perception of the overall system performance and their happiness with the technology in place as it relates to their daily job functions. We take this data very seriously and make any necessary recommendations or fixes so that you we are assured of a content staff.

When you hire Microvations to handle your IT, you're getting more than technology management, you're getting a partner dedicated to your success.